Hi, I'm Terry 👋
AI Product Manager with over 7 years of experience leading the strategy and execution of data-driven products. Expert in the end-to-end product lifecycle.
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About

AI Product Manager building production-ready products at the intersection of enterprise data platforms and emerging AI technology. At Oracle, I've spent 7+ years shipping complex analytics dashboards and developed oracle apex tools.Beyond enterprise work, I build AI products hands-on: RizRush (AI based Digital Dating Wingman) and other AI agent systems. This gives me practical understanding of LLM orchestration, prompt engineering, and the unique challenges of shipping with probabilistic systems. I also build agentic chatbots like deep research agent and Sales Outreach Automation Agent. I combine enterprise product discipline, data fluency, and AI technical depth to deliver products that solve real problems.

Work Experience

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Oracle Corporation

Mar 2024 - Present
Senior Data Product Manager
Bangalore, India
  • Product Lifecycle Co-Development: Co-led product development for the business-critical Partner Credit Management System (PCMS) using Oracle APEX, supporting the Enhanced OPN program serving partners globally with steady growth. Managed agile development tasks using Jira, delivered ongoing enhancements, and maintained 99% system uptime through weekly backups and monitoring.
  • Data Product Development & Reporting Architecture: Built comprehensive PCMS reporting platform with frontend and backend components using advanced SQL queries to deliver real-time partner credit insights to Finance and Partner Leadership teams. Designed complex dashboards integrating multiple data sources (pipeline, ARR, transaction details) for Oracle Enhanced OPN Partner Program Benefits Tracking.
  • Stakeholder Management & Communication: Facilitated requirements gathering sessions with cross-functional business stakeholders including Finance, Sales, and Partner Leadership to define product needs and ensure solution accuracy. Delivered PCMS application demos showcasing system capabilities and gathered user feedback to drive product adoption and feature prioritization.
  • Cross-Functional Knowledge Transfer: Provided ongoing advisory support and training to 8+ new team members on complex data architecture, business processes (OSvC, CPQ, DAS), and reporting platforms. Successfully completed comprehensive knowledge transfer for operational dashboards, ensuring continuity and minimal disruption.
  • Process Enhancement & User Enablement: Identified operational inefficiencies in archived cart data access (partner-submitted transaction carts) and collaborated with OAL technical team to design self-service reporting interface. This enhancement reduced dependency on OAL team for manual report generation by 60%, empowering 40+ users with on-demand access to historical cart data.
  • Consumption Analytics & Forecasting: Created specialized GSI OCI consumption reports and incentive calculation models for Finance team analyzing historical usage patterns and growth trends. Built All Partner Account Report integrating data across multiple sources to support GSI and Cloud Catalyst pipeline forecasting.
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Oracle Corporation

Mar 2023 - Mar 2024
Insights Analyst II
Bangalore, India
  • Data Product Ownership: Owned end-to-end development of the Deal Registrations Dashboard, a high-visibility analytics product serving 40+ distinct users across Sales, Finance, and Partner teams. Designed complex dataflow integrating CPQ and pipeline data through rigorous testing and validation, handling 12,000+ monthly queries with 99.5% accuracy.
  • Automated Analytics & Dashboard Development: Built PTC Operational Dashboard for APAC, EMEA, GBU, NAS, and LAD regions, eliminating 20+ hours of manual QBR preparation weekly for executive and management reporting. Automated data refresh processes enabling stakeholders to access real-time insights with 1-click, improving reporting efficiency by 35%.
  • Cloud Consumption Analytics: Developed comprehensive cloud consumption dashboards tracking monthly and quarterly usage patterns across OCI services. Built Partner Upfront Discount Report using complex dataflow joining CPQ external datasets with consumption data, providing Finance team with critical pricing and discount analysis.
  • Subject Matter Expert: Served as SME for CPQ, DAS, and partner data systems, investigating complex reporting issues and coordinating with technical SI teams to resolve data quality problems. Compiled detailed findings and established documentation ensuring high data integrity standards across the organization.
  • Cross-Functional Product Collaboration: Partnered closely with Sales, Finance, and Product teams to establish standardized reporting practices through Regional A&C Leaders Dashboards (EMEA & APAC). Translated business requirements into technical specifications for BI enhancements, improving stakeholder alignment and data consistency by 40%.
  • Additional Key Projects: Created Smart Enablement Competency Dashboard, Marketing Initiative Tracker for Amdocs, CGIU Partner Detailed View, and PTC Utilization Report. Managed ad hoc reporting requests including VAD Partner Agreements validation, ISV Agreements analysis, and CPQ workaround reports for PTC Director analysis.
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Oracle Corporation

Feb 2022 - Mar 2023
Business Operations Team Lead
Bangalore, India
  • Team Leadership & Mentoring: Led, guided, and mentored a 20-member Business Operations team responsible for managing 20,000+ tickets per quarter across APAC and EMEA regions. Developed team members through structured cloud training programs and process documentation, improving overall team efficiency by 35%.
  • Process Improvement & Workflow Optimization: Identified redundant operational workflows and designed streamlined processes, achieving 25% reduction in manual effort and saving 60+ hours per quarter. Collaborated with technical teams to implement workflow improvements including turnaround time reduction for GSFS tickets and process streamlining for Transactional Due Diligence globally.
  • Stakeholder & Escalation Management: Acted as primary point of contact for internal and external stakeholder escalations across multiple regions. Engaged with Approvers, Legal, and Deal Management teams to provide rapid resolution, coordinating 11 New CSP Deals in Q4 and successfully booking 8 deals on the final quarter day through effective stakeholder coordination.
  • Performance Reporting & Analytics: Prepared and presented weekly analysis reports for EMEA and APAC regions, plus quarterly business reports for stakeholders. Established KPI tracking systems and SLA monitoring dashboards that improved visibility into team performance, ticket trends, and operational health.
  • Training & Development: Conducted comprehensive cloud training for team members and cascaded updates on CPQ enhancements and process changes. Guided team members to become new SME, enabling knowledge transfer across the team and reducing dependency on senior staff by 40%.
  • Process Improvement Projects: Led multiple process enhancement initiatives including CSP Aggregate Buying Model implementation for PTC EMEA, SaaS renewal ticket handling procedures for EMEA region, and incident handling protocols for OU products.
  • Talent Development: Interviewed and assessed candidates for Contractual and IC1 level positions, providing hiring feedback to management. Collaborated with Renewals Assurance Team on case scenarios, indirect deal structures, and deal modifications.
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Oracle Corporation

May 2018 - Feb 2022
Business Operations Specialist / Analyst
Bangalore, India
  • Complex Transaction Handling: Processed 300+ complex quotes, approvals, and contractual documents annually for cloud, hardware, and licensing solutions across enterprise accounts. Maintained 99.5% accuracy rate while managing high-volume workload and meeting tight SLA requirements.
  • Compliance & Documentation: Authored and maintained 15+ Standard Operating Procedures (SOPs) ensuring 100% compliance with internal policies and regulatory requirements. Established documentation framework adopted across APAC team, reducing onboarding time for new analysts by 25%.
  • Deal Support & Sales Enablement: Provided deep-dive analysis and insights to sales teams on complex deal structures, helping accelerate deal closure by an average of 12 days. Supported sales reps by answering queries through detailed investigation and direct calls to understand requirements and close deals faster.
  • Cross-Functional Liaison: Served as liaison between Sales, Finance, and Legal teams to handle non-standard contract language and ensure accurate transaction processing. Coordinated resolution of complex approval workflows involving 5+ stakeholder groups, improving process efficiency by 30%.

Career History

A

Amazon Development Center

Sept 2016 - Dec 2017
Senior HR Shared Services Associate
Bangalore, India
  • Responded to employee inquiries regarding HR policies and programs, including benefits, attendance, and payroll.
  • Provided critical support to the full recruitment life cycle, from candidate screening and interview coordination to the onboarding of new hires.
  • Ensured compliance by managing the completion of I-9 Work Authorization forms for all new employees.
  • Was selected as a mentor for new joiners, responsible for training, monitoring, and improving the productivity of the overall team.
  • Troubleshot and resolved problems with HR software to enhance production support and minimize downtime.
  • Acted as part of the ERC Crisis Support Team to provide assistance to employees during natural disasters.
I

IBM India

May 2015 - Sept 2016
Technical Support Representative
Bangalore, India
  • Provided Level 1 IT support to non-technical personnel within the business, translating technical issues into understandable solutions.
  • Managed user accounts and access, including creating distribution lists and shared mailboxes for Outlook.
  • Provided application support for proprietary banking applications like Siebel and eBoBs.
  • Worked with VMware and vSphere Client to shut down or reboot virtual machines as part of infrastructure maintenance.
  • Was formally recognized for achieving the highest number of Customer Satisfaction Surveys in the month of July.
B

Bose Corporation

May 2013 - Mar 2014
Store in Charge
Bangalore, India
  • Was responsible for running the store and ensuring it consistently achieved or exceeded sales, KPIs, and profitability goals.
  • Maximized the sale of Bose products through effective, needs-based sales demonstrations.
  • Assessed customer needs to provide the best possible solution, leading to successful sales and high customer satisfaction.
  • Managed all day-to-day operations, including staff management, inventory tracking, and establishing controls to prevent shrinkage.
  • Trained and organized training sessions for staff development.
  • Generated and analyzed daily, weekly, and monthly sales reports, margin analysis reports, and activity reports to inform business strategy.
F

Four Seasons Hotel

Oct 2009 - Sept 2011
Food and Beverage
Mumbai, India
  • Began as an F&B server and was assigned the role of Shift Leader for Banquets based on strong performance and leadership potential.
  • Managed and led a team of 16 staff to ensure the successful execution of banquet operations.
  • Acted as the function in-charge for numerous high-profile events, including weddings, dinners, and meetings of 400+ guests.
  • Was responsible for event logging, preparing labor reports, and managing materials through systems like Micros-Fidelio.
  • Handled the training of new recruits, instilling the high standards of service expected at a luxury hotel.

Education

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Indo-German Training Center

2014 - 2015
Post Graduate Diploma in Business Administration
Bangalore, India
I

Institute of Hotel Management & Catering Technology

2006 - 2009
B.Sc. in Hospitality & Hotel Administration
Trivandrum, India

Skills

Product Management

Product Strategy & Roadmapping
Cross-Functional Leadership (Engineering, Data, Design)
Agile/Scrum Execution
User Research & Customer Discovery
Stakeholder Communication
Go-to-Market Planning
Experimentation & A/B Testing

Data & Analytics

SQL (Intermediate)
Data Pipeline Foundations
Data Analysis (Python, Power BI, OAC)
KPI Definition & Metric Tracking
Data-Driven Decision Making

AI Foundations

LLM Concepts & Prompt Engineering
RAG (Retrieval-Augmented Generation)
Agentic AI Patterns & Multi-Agent Systems
ML Fundamentals (Supervised, Unsupervised, NLP)
Vector Databases & Embeddings
Ethics & Bias Awareness in AI

AI Development & Tools

AI-Assisted Development (Cursor, Replit, Augment Code)
No-Code/Low-Code Tools (Lovable.dev, Bolt.new)
AI Agent Frameworks (OpenAI, LangChain, LlamaIndex)
Workflow Automation (n8n, Zapier, Make)
Backend & Deployment (Supabase, Railway, Render, Vercel)

Projects

Digital Twin – AI Conversation & Lead-Handling Agent video thumbnail

Digital Twin – AI Conversation & Lead-Handling Agent

youtubeYouTube
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RizRush - Digital Wingman

youtubeYouTube Coming Soon
SO

Sales Outreach Automation Agent

youtubeYouTube (Coming Soon)
DR

Deep Research Agent

youtubeYouTube (Coming Soon)

Certifications

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Oracle Cloud Infrastructure 2025 Certified Generative AI Professional

2025
Professional certification demonstrating expertise in Oracle Cloud Infrastructure's Generative AI services and capabilities.
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Oracle Fusion AI Agent Studio Certified Foundations Associate - Rel 1

2025
Foundational certification in Oracle Fusion AI Agent Studio, demonstrating knowledge of AI agent development and deployment.
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Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate

2025
Foundational certification in Oracle Cloud Infrastructure AI services, covering core AI and machine learning concepts.
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Oracle APEX Cloud Certified Developer Professional

2024
Professional certification demonstrating advanced skills in Oracle APEX cloud development and application building.
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Introduction to Generative AI

2024
Completed Google Cloud's introduction to Generative AI, covering fundamental concepts and applications.
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Introduction to Responsible AI

2024
Completed Google Cloud's course on Responsible AI, focusing on ethical AI development and deployment practices.
D

Digital Skills: User Experience

2024
Completed Accenture's Digital Skills course on User Experience design and best practices.

Recognitions

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Oracle Champion of the Quarter

FY25 Q2
Outstanding performance in analytics tool delivery.
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Oracle Employee of the Quarter

FY23 Q3
Recognition for streamlining dashboard creation.
Contact

Get in Touch

Want to chat? Feel free to reach out via LinkedIn or email me at terry.perangat@gmail.com. I'm always open to discussing product management, AI, and new opportunities.

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